help me with licence problem

[Bucky]

when i try to open 3d studio max it gives me an error it says

"There has been an unexpected error with the license management system. Please contact your system administrator or authoried dealer

Error [16.1.7]."

then if u press ok you get this

"The software license failed to intialize.
[Error 16]

Then it closes does anyone know what to do

[hyposmurf]

Think Ive found what your looking for:
Autodesk (http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2524942&linkID=2475161)

[Hazdaz]

Chances are that CDILLA is still running, and your trying to load up MAX again. Kill off CDILLA and you probably will be ok.

[Bucky]

Chances are that CDILLA is still running, and your trying to load up MAX again. Kill off CDILLA and you probably will be ok.
how would i kill it :?: :twisted:

[Bucky]

Think Ive found what your looking for:
Autodesk (http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2524942&linkID=2475161)

i have studio max 5 and the update doesn't apply to it thanks any way

[Hazdaz]

Just use Task Manager to shut down all threads of CDILLA if its running (I am assuming you are using Win2k or XP). THEN restart MAX, and "usually" you should be back to normal - unless its some other problem.

What happens is that its lisense manager (called CDILLA) still runs, even though MAX just crashed. So when you go to reload up MAX, CDILLA tries to get reloaded also, but then gets confused, cuz its already running - thus giving you a prompt similiar to the one you posted. Ofcourse thats just ONE problem, and your particular one might be something completely different.