ACAD not installed properly? any help?

[comcu]

Can any one help

the msg above apears when autocad starts.

i have tried reinstalling. repairing it & the same msg appears.

if i click yes, it starts and i can use a few simple commands like line, arc etc but if i tyr to use layer manager or customize etc it crashes & this msg appears

AutoCAD Error Aborting
Fatal Error: unhandled eo434f4dh Exception @ 7c812a5bh

then i click ok & acad closes.

Our IT people are useless & i have tried contacting Autodesk buyt their help line seems constantly engaged?

has any one had this problem & how do you solve it. I have searched Autodesk forums & found a few discussions regarding this issue. One references .dll file. I have downloaded an up to date version of this but the problem still exists.

It also reference framework.net as being a possible culprit & have tried removing then & reinstalling the latest update but after uninstalling framework.net 3 it doesnt let me uninstall framework.net 2. There is then framework.net 1 to uninstal & then download the latest version after that. the fact that i cant uninstall it almost confirms to me microsoft is the culprit but if iu cant uninstal it how can i get around it???

any help would be greatly appreciated!!

cheers!

colin

[pennylove]

Did you try contacting the people you bought the autocad from? They should provide some support with the sell, especially help with install.

[comcu]

I've spoke to our IT people & they say we own the licences so we need to speak to autodesk ourself.They have sent an email to autodesk but thats all they are prepared to do about it. I feel really let down by them to be honest they are meant to provide support but are not interested. Anyway I still need to fix this so I will continue to try to contact Autodesk until I have another option.

I have just tried to instal acad SP 1. It said that I the file is either not on the computer or i have the wrong acad version. it is 2006 i have but it is light, i guess this must be the sp for the full version?

[SLW210]

See if this helps........

http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=9450349&linkID=9240817

[Vikes_Fl]

type in "mapskinmap" see if that helps

[SLW210]

Try this....seems like Framework could be the problem.

http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=7236884&linkID=9240617

[comcu]

Thanks everyone,

I spend all day on this & what seemed to fix it was loading from the original microsoft disc as opposed to downloading updates?? I then reinstalled Acad & its working fine now! bloody nusiance i tell you tho!

Good thing was my boss wasnt pleased the IT people didnt suggest this in the first place! hehe!

Thanks everyone