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sparrie
14th Apr 2008, 12:37 pm
Hi Folks.

I'm hoping someone can help me. I'm trying to install 2009 to two machines, mines has worked but the other hasn't. It has installed ok but when he trys to open a drawing there is a error message which reads as follows. There is obviously a conflict somewhere but I've no idea what with.

Autocad Error Aborting

Fatal Error:

Unhandled Access Violatoin Reading

0x000c Exception at 55139275h.

Any help would be much appreciated.

Sparrie

ReMark
14th Apr 2008, 01:18 pm
What version of AutoCAD was previously loaded on the second computer?

Have you checked to see what version of Microsoft .Net Framework is running on this computer? Look under Add or Remove Programs.

sparrie
14th Apr 2008, 02:35 pm
I cant post what I want to say. It is telling me that I cant post website links or e-mail addesses but I don't have any on the post.

Sparrie.

sparrie
14th Apr 2008, 02:46 pm
Figured it out.

Hi Remark.

Both machines had autocad 2008 installed and both were working. We checked the programs and both have Microsoft net framework 2.0 and 3.0. The only noticeable difference is that the machine it has worked on it is using Microsoft office 2000 professional and the machine it hasn’t worked on is using Microsoft office standard edition 2003.

Cheers.

Sparrie

sparrie
15th Apr 2008, 12:20 pm
Any ideas guys. I'm struggling. Any info would be appreciated.

Sparrie

ReMark
15th Apr 2008, 02:54 pm
The error message indicates that the program installation has become corrupted. To correct the issue, the software needs to be reinstalled.

Run repair. If that doesn't work you'll have to uninstall and then reinstall.

If all else fails call your local authorized AutoCAD reseller.

Have you signed up for the AutoDesk Subscription plan?

SLW210
15th Apr 2008, 03:14 pm
This error message indicates that the program installation has become corrupted. To correct the issue, the software needs to be reinstalled.

Run repair. If that doesn't work you'll have to uninstall and then reinstall.

If all else fails call your local authorized AutoCAD reseller.

Have you signed up for the AutoDesk Subscription plan?

And make sure you do a COMPLETE Uninstall, check the Autodesk website on how to do it for 2009 or contact Autodesk.

ReMark
16th Apr 2008, 11:29 am
For future reference.

AutoDesk provides installation support for their AutoCAD products online at www.autodesk.com/support (http://www.autodesk.com/support).

Subscription customers can receive additional support by visiting www.autodesk.com/subscription (http://www.autodesk.com/subscription).

ReMark
16th Apr 2008, 12:26 pm
One last tibit.

To reinstall or repair AutoCAD


Start > Control Panel, double-click Add or Remove Programs.
In Add or Remove Programs, select AutoCAD 2009, then click Change/Remove.The AutoCAD Installation wizard will re-open in Maintenance Mode.


Click Repair AutoCAD 2009.
On the Select Repair or Reinstall page, click either Repair My AutoCAD 2009 Installation or Reinstall My AutoCAD 2009 Installation.*
On the Repair AutoCAD 2009 page, click Next to begin the operation.
On the Repair Complete page, when the repair has been completed, click Finish.
*Repair vs. Reinstall.

The Repair option replaces all Registry entries and restores AutoCAD to its default state. If you were missing some AutoCAD files this is the option to use.

The Reinstall option repairs the Registry and reinstalls all files that were part of the original installation. Use this option when the Repair option does not solve your problem.

To uninstall AutoCAD completely, always use the Add or Remove Programs option located in the Windows Control Panel. Never delete program folders manually as this action does not remove entries in the Windows Registry.