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Dr. Jinesh Thomas
3rd Feb 2003, 08:45 am
It is four days since I started having this problem.

Whenever I execute a command in Photoshop 6, the A: Drive lights up and makes a rumbling noise. It subsides after 5 or 6 seconds. The command however is successfully executed. I find that the insertion of a floppy in Drive A: however offsets the problem. No sooner is the floppy ejected from the drive than the problem returns.

I do have Image Tool and DXT Bmp (which I installed two days previously) as other image editing programs. I guess the problem started after I installed DXT Bmp though DXT Bmp itself does not create any noise when I use it to format files.

I checked the shortcuts of all my Desktop icons. All of them point to C:\ Then I clicked Start and checked the paths of my recent installations. All of them point to C:\ There is no A:\ anywhere.

I was advised never load a system file or system application from a removable disk unless a Windows install routine is doing the work. It could cause some strange boot probems including refusing to boot properly. Always copy the file to the hard drive first and then execute the file from the hard drive location.

I was advised the following fix Open the application and select to load a file from the hard drive - even a sample file from the application would do. This way when next you open the application it will "prep" itself from a C: drive location.

It still does not work. and the noise persists.

Any suggestions would be greatly appreciated.

Thanks,

CADTutor
3rd Feb 2003, 09:59 am
The only thing I can think is that the A: drive has somehow become one of your designated scratch disks. Go to Edit>Preferences>Plug-Ins & Scratch Disks... You will see a list of 4 scratch disks. Make sure that A: does not appear in any of them.

Dr. Jinesh Thomas
3rd Feb 2003, 01:05 pm
Thanks for your reply.

The first says Startup. The second, third and fourth says NONE.

Should I make any modifications?

Regards.

CADTutor
3rd Feb 2003, 02:48 pm
It's unlikely that the "Startup" disk has become the A: drive but you could eliminate this by changing the first one to C:

Photoshop always works better if the primary scratch disk is a different physical drive from the one that the application is installed on but if you only have a single physical drive, you have no choice.

Dr. Jinesh Thomas
3rd Feb 2003, 05:42 pm
Changing the first one to C: also does not seem to help.

The sound still persists.

Thanks.

Dr. Jinesh Thomas
3rd Feb 2003, 06:04 pm
Well, SUCCESS AT LAST!!!

I was running through rough weather when I chanced to see Sue Chastain's wonderful Graphics Software site.

I was going through the link - Common solutions to crashes and software errors. This is her advice.

Return your software to default settings. Check your software's help file or manual for instructions on how to do this. In Photoshop 5.x, the settings are stored in a preferences file which resides in a settings folder within your Photoshop folder; delete or rename this file to restore preferences the next time you start the program. In Photoshop 6, you can restore defaults by holding down the Shift+Ctrl+Alt (Windows) or Shift+Option+Command (Mac) as you launch Photoshop.

So I hit Shift+Ctrl+Alt and voila! the problem is rectified.

Many thanks to Sue at Graphics Soft, the web-master at cadtutor.net and all the wonderful simmers at AVSIM who helped me.

Thanks very much again.

Regards,

CADTutor
3rd Feb 2003, 07:05 pm
Thank YOU for letting us know the solution. Perhaps you could let us have the address of the site where you found the excellent advice.

Dr. Jinesh Thomas
4th Feb 2003, 08:58 am
This is the link :)

http://graphicssoft.about.com/cs/helpcenter/

Also thanks very much for this beautiful site. All the links are stupendous.

Regards,