Fatal Error: Unhandled c000000dh Exception at 78138aa0h

[cam69_21]

Hi everyone, I am having a problem with Civil 3D 2009. Whenever I am in a command such move for example. if I try to zoom out using the scroll button I get this error message: Fatal Error: Unhandled c000000dh Exception at 78138aa0h then after the error message it just shuts down. I have looked in the Autodesk knowledge base but there is nothing in there about this type of problem. Any Help that you might have would be greatly appreciated.

[ReMark]

First thing I would try is the REPAIR option off the installation DVD.

Are you current with all service packs?

[ReMark]

Is there a raster image attached to this drawing?

[cam69_21]

I just loaded the new software. when I looked at it it appears to be up to date. The problem with trying to repair it is that the company that i work for has the disk in the main office so I do not have it here. I believe that I had a similar problem with land desktop 2007. I want to say that I changed the view resolution and that fixed the problem, but I tried that and it did not work. There was not a raster image attached to this particular drawing. If you think of anything else please let me know. I may just have to get the main office to send the disk back to me so that I may try to repair it. Thanks for your suggestion.

[ReMark]

Unfortunately, as you point out, there was a lack of info at the AutoDesk site.