Printing Problem in A3 sheet printer

[charlie72]

Just bought a new Brother MFC-6490CW printer and I'm having a few little problems with some print jobs. It works fine printing word documents but when i go and print an A3 it seems to print only a quarter of the page. Therefore something thats drawing for the size of an A3 sheet is reduced to a quarter. When i print in A4 size it seems to work fine.
I feel i've covered everything possible.
Plot box
Printer type Brother
Paper size A3
Plot Area Layout
PLOT Scale 1;1
Preview looks ok
Plot style table none
Shaded viewports Normal
Printer properties A3 paper

[Strix]

and you've updated the drivers?

what happens if you 'plot to fit'?

[charlie72]

Thanks for your reply. After foutering about with it for another while i got a response. It seems that if the paper sizes don't match excactly then it gives problems. I was using A3 borderless in my plot page manger while in my printer porperties it used A3. I set both to A3 and it worked fine. Incidently i have contacted Brother online help and after a day and a half I'm still waiting.

Thank god for CadTutor forum and all its members:) .

[Strix]

thanks for posting back with your solution!

printer/plotter problems are the most difficult to resolve and we've a number of threads which sadly don't seem to have a conclusion