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  1. #1
    Forum Deity Organic's Avatar
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    Default Outsourcing CAD work to lower cost centres

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    This might be a controversial topic on this forum perhaps although I would like to hear your thoughts and experiences on design companies outsourcing CAD work to lower cost centres such as India, Pakistan or the Philippines.

    I am also interested in hearing if anyone has successfully done this and the problems encountered along the way.

    Personally I am not a huge fan of this based on the principle and am not sold on the concept yet although the push is coming from senior executives and I am tasked with investigating it and trying to make it work (although without setting up our own office in those cost centres). I would like to hear from other CAD managers and users who have been through this.
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  2. #2
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    I know some colleagues that did this in the past at there previous empolyer.
    The biggest challenge is to explain what you want, and its always a suprise what youll get back.
    With very very very good communication, and some work experience with one and the same person, then it might be a solution.

    Personaly, i would never use external 'people'. Quality over Quantity.

  3. #3
    Luminous Being tzframpton's Avatar
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    My last company did this, and I know another business owner that went this route. First off, these guys can certainly use CAD programs. It's just the communication. As Aftertouch has already mentioned, very very very VERY VERY good communication is key.

    In the US, people have a hard time understanding them over a phone call, and you have to to stay up to take phone calls at 1-2am sometimes. Time differences may not be as bad for you guys.

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    I'd rather hire a couple of interns and call the job "entry level" than send work out of country.
    "I have only come here seeking knowledge. Things they wouldn't teach me of in college." The Police

    Eat brains...gain more knowledge!

    I'm now a full member of the Society for the Promotion of Mediocrity in CAD. Standards? We don't need no stinkin' standards! Take whatever advice I offer and do the opposite.

  5. #5
    Forum Deity Dana W's Avatar
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    I freelanced a contract a couple of years ago to re-draw a $220,000 (just for Millwork) restaurant bar. I got paid 5 grand to re-do all of it because the general contractor had sub'ed the drawings out to some drafting company in a country that used to be part of the Soviet Union. These guys in Lower Slobovistan got 2 grand to basically regurgitate the architectural drawings and add some finish, and hardware callouts. We all know how much architects know about actually producing custom woodwork and cabinetry right? The worst part was that the dimensions on the supposed shop drawings were whatever they scaled off the architectural drawings, (I love how architectural drawings don't commit to any dimensions that are not measured off a column center line.) so EVERY stinking line needed to be moved. They obviously had no clue what ADA compliance meant either. This particular G.C. that came to me to save them is a LARGE company, and were following the bean counters wishes nationwide. They don't do it any more. The G.C. wanted the drawings turned around in 48 hours so I told him it would cost him 100 dollars an hour. He didn't bat an eye. Gave them to him in 38 straight sleepless hours, he paid me for 50 hours.

    That is not the only job I have redone that was first done in the third world. I am trying to come up with a business card slogan with that theme.
    The S197 gen Ford Mustang, and the F-4 Phantom both prove the same theory. "With enough power applied, a school bus will fly."

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    I know of one project think petrol and hundreds of dispensers and a face lift, they sent the cad manager to Hong Kong to supervise, whilst a great experience the living costs for him and his family killed his earnings.
    A man who never made mistakes never made anything

  7. #7
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    It all depends on the technical task.
    If the task is written correctly and understandable, then you will get a good result. Otherwise, you will redo it.
    And it does not depend who performed. In the countries of the "third world" there are people who know as well as you, and sometimes more. But they do not understand what the customer wants, because he can not write the text correctly. And in this case the customer is a "third world" country.
    Dana W - the order you described was made in the office next door to you. The country you specified does not exist. Someone from your neighbors got good money by deceiving the customer.
    About personal communication on the phone - a very bad idea.
    English is not well known by all, communication will be wrong.
    Here is an example of how this communication will be:
    https://youtu.be/XFgiewcRBZ4

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    Luminous Being RobDraw's Avatar
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    It's hard enough to get people who are familiar with a standard to follow it. I've worked with "consultants" on a few jobs and most of them were good but not worth the cost and effort to teach and then clean up their work. Huge waste of money.
    Drafting is a breeze.

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    Hmmmph!! (message too short)
    The S197 gen Ford Mustang, and the F-4 Phantom both prove the same theory. "With enough power applied, a school bus will fly."

  10. #10
    Super Member nukecad's Avatar
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    Quote Originally Posted by maratovich View Post
    It all depends on the technical task.
    If the task is written correctly and understandable, then you will get a good result.
    Spot on (I didn't quote the rest because those two lines makes the point).

    I worked on design engineering for a nuclear site, we did not outsource but we did look at it a few times.
    The results from India just beat China and Asia (and I'm sorry to say the submissions from the USA and Russia were pretty useless).

    We put it down to Customer service.
    Companies in 'Developing' countries ask what you need and then work to give you what you want.
    Companies in 'Developed' countries try to tell you that they know what you need and sell you their product.
    *** Out of Beer Error ->-> Recovering Memory***

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