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Tool Palette on network will not refresh


crosscad

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We share our company's tool palette with standard and custom block to drag and drop into the project. One of my coworkers tool palette's has a refresh symbol in the corner like it needs to be refreshed and I refresh it, but only one of the tools from the palette can be dragged and dropped into the drawing...the rest will not?? What are the inherent issues with pointing to a tool palette shared on the network vs. tool palette stored locally?? Any help would be greatly appreciated!!

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Yes, I closed the program and restarted the computer. No tools have been added or changed recently and its weird that only one works...they work on everyone else's computer...is it a weird glitch??

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Yes, that is weird that only one block works correctly

 

An additional thing to check (if you haven't already)...Options > Files > Tool Palettes File Locations, and be sure that this users computer is pointing to the same tool palette network directory that everyone else's is.

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I just realized when I went over to my coworker's computer that it gave a message saying it could not access the network...so maybe it's not a ACA issue at all, maybe her computer is having network communication issues after all...but thanks for the help! I'll try it again later, after I troubleshoot the network:)

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I just realized when I went over to my coworker's computer that it gave a message saying it could not access the network...so maybe it's not a ACA issue at all, maybe her computer is having network communication issues after all...but thanks for the help! I'll try it again later, after I troubleshoot the network:)

 

 

Aha! I think you've found the problem! :thumbsup:

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