AutoCAD 2010 Windows 7 installation error / issues

[_Harry]

Hi there, I am attempting to re-install AutoCAD 2010 for a friend after re-building his PC for him, but am left with a very frustrating issue which is stopping the installation from working.

Each time I run the installation I get to the "Select Products to Install" option and it says "AutoCAD 2010 is already installed".

No I know it isn't!! But I cannot get past this screen.

I've run through the instructions on the AutoCAD forums which point to manual removal of all AutoCAD data / files and registry entries - but sadly to no avail.

I'm pretty stuffed now, as I don't know which way to turn!

OS is Windows 7 32bit

Any help much appreciated.

[ReMark]

There is still something in the Registry or a folder on the hard drive that leads the installation to believe otherwise. Until you figure what it is you're dead in the water. Did you follow AutoDesk's instructions for removing all traces of a previous installation as outlined on their website?

[_Harry]

Thanks ReMark, yes, I went through the instructions bit by bit, so far can't find anything else relating to AutoCAD or AutoDesk.

[ReMark]

Maybe you missed this on your last visit to the AutoDesk website:

"If the installer is reporting that the program is already installed, the installation will not complete....If you are still receiving an error message that states the product is already installed, you may need to use the Windows Installer Cleanup utility to remove it. This utility can be downloaded from Microsoft."

[_Harry]

Whoops! - What a Wally!

That worked - many thanks for taking the time to help :-)

[ReMark]

Another lucky guess...another satisfied customer.

Tip jar is on the counter.

[nhk]

Hi there, I'm installing Autocad 2010 on windows 7. I got a problem at the first step. It required to install DirectX 9.0 before Autocad 2010. But I was told that windows 7 included DirectX 11. Why this error happened ? Thank in advance

[Ollie8974]

Thanks, Remark.

I too was having trouble re-installing AutoCAD 2010. Runing the Windows Installer Clean Up Utility solved the problem.

Thanks

[ReMark]

You're welcomed Ollie.

Reminds me...I gotta check the tip jar.

[pcn]

Hello, probably an obvious thing Ive missed, but when I go looking for the " Windows Installer Cleanup utility " I find that it does not exist for 7. What are you using in its place? Of maybe I'm in the wrong place on the MS site when I get that message? Is there a secret cleanup utility that MS doesn't share with us common folk? Thanks in advance for a newb question!