Autocad freezes computer

Hi I am using Autocad 2009, my computer consists off:

Intel Quad Core 2.50 GHz

4 GB Ram

32 Bit Windows 7 Operating System

When I open Autocad everything is ok, but when I go to open a file through File and Open, my computer crashes and freezes. Nothing will work then and needs a restart. I can work with my files in Autocad through opening them in Windows Explorer with no problems.

thanks

Eckfox

When did the problem first occur?

Did you download and install all service packs for 2009?

Yes have updated all available service packs. The computer is relatively new and have tried Autocad 2010 and 2008 all doing the same thing. I have tried swapping the keyboard, mouse and monitor but all made no difference.

thanks

eckfox

The problem is unique to AutoCAD and not other Windows' programs like Word or Excel?

Hi yes all other programs are fine. Cant understand why it does it with all versions of Autocad!

thanks

eckfox

All versions of AutoCAD? What other versions did you try?

Have tried AutocaD 2008, 2009 and 2010 all with same results.

thanks

eckfox

Could it be that your system does not meet the minimum specifications for running AutoCAD?

No definately not, new computer running Intel Quad Core 2.50 GHz, 4 GB Ram and 32 Bit Windows 7 Operating System.

cheers

eckfox

Your computer and AutoCAD just don't want to get along.

When you had previous versions of AutoCAD on this computer did you remove them prior to loading the next version?

In the quad core each core is using 1 gig of ram.

I had this problem when I started up my new WS, after upgrading to 8 gig of ram the problem went away with out any other changes.

I do not know how this will effect a laptop though.

Can you upgrade the ram?

yes i removed them through Windows Control Panel.

cheers

In the quad core each core is using 1 gig of ram.

Where did you get this information? RAM is accessed and used as needed. It's not specifically assigned to each core. If that were the case, why would anyone want to install a quad core processor? It would do more harm than good.

Can you upgrade the ram?

He's running a 32 bit OS. 4GB is the maximum.

yes i removed them through Windows Control Panel.

 

cheers

AutoDesk has a recommended uninstall procedure that also requires manual deletion of a couple of files/folders. Did you follow that procedure specifically or rely only upon the Add/Remove capabilities provided in the Control Panel?

Ah, I didn't remove files/folders separately, just the add/remove in Control Panel. Did you find the uninstall procedfure on the AutoDesk Web Site?

cheers

eckfox

Where did you get this information? RAM is accessed and used as needed. It's not specifically assigned to each core. If that were the case, why would anyone want to install a quad core processor? It would do more harm than good.

 

 

 

He's running a 32 bit OS. 4GB is the maximum.

Sorry missed that part.

Upgrading the ram worked on a 64 bit system. I was directed to do this by another member in a provious thread. I will try to find it.

AutoDesk recommended Uninstall procedure.

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

Ok thanks I will try that and get back to you!

cheers

eckfox

Removed all files and folders as per link. Did a clean install of Auticad 2009, updated with service pack. Was working fine for about an hour, opening and closing drawings. Then went to open a file and the computer froze again like it was doing before! Is there a chance that say the graphics card would be conflicting with the computer?

cheers

eckfox

I'm not sure. What do you have for a graphics card?