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  1. 1st Oct 2010 09:59 am #1
    garlei
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    Default Installing on new computer

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    I'm trying to move my autocad program onto a new computer. I looked this up and I found the use of importing and exporting the files. But the thing is I can't do anything with the autocad on my new one at all. When I click on my Setup file to Install, it pops out a saying "You cannot install this product on the current operating system."

    So, how can I even do the Exporting feature?

    Or are there other ways??
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  2. 1st Oct 2010 11:08 am #2
    ReMark
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    Do you have a 32bit version of AutoCAD on a 64bit OS by any chance?

    And just how did you "move" AutoCAD to your new computer?
    "I have only come here seeking knowledge. Things they wouldn't teach me of in college." The Police

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  3. 1st Oct 2010 11:15 am #3
    garlei
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    yes I think my new computer is 64bit OS, and Im using 32bit auto-cad.. does that make a difference?
    It works fine on my old laptop but I don't know what OS that one was..

    I just put the file into a portable hard drive to move it.. is there better way? Thanks
    I actually tried installing again from the autodesk, but it happened the same..
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  4. 1st Oct 2010 11:36 am #4
    ReMark
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    Yes...it does make a difference.

    What OS are you using on the new computer?

    The recommended procedure is to install on the new computer not move.
    "I have only come here seeking knowledge. Things they wouldn't teach me of in college." The Police

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  5. 1st Oct 2010 12:35 pm #5
    Tiger
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    Well, like your error message says, you can't do it. You need AutoCAD 64bit for Windows 64bit. Sometimes the errormessage is correct.
    Life doesn't suck, although we all go through periods when it may be easier to think that, than to discern the solution to whatever problem is the most formidable
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  6. 1st Oct 2010 01:25 pm #6
    ReMark
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    And sometimes the error message, although correct, may give you the wrong impression.

    There might be a way around this. Please respond to my original question regarding what OS you are using.
    "I have only come here seeking knowledge. Things they wouldn't teach me of in college." The Police

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  7. 1st Oct 2010 01:25 pm #7
    f700es
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    Default

    Well your info says AutoCAD 2011, did you use the download version or the DVD version?
    Please do not PM me with CAD questions. Post your question on the forum. Our users are the best out there and you'll get the best possible answer to your question.

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  8. 1st Oct 2010 01:33 pm #8
    ReMark
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    I suspect he may have downloaded the software. If he used the DVD doesn't it have both versions on it?
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  9. 1st Oct 2010 08:13 pm #9
    garlei
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    Default

    Its 64 bit OS on my new computer..

    I downloaded the version from Autodesk. So should I go ahead and download 64bit AutoCad?

    Thanks guys
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  10. 1st Oct 2010 08:33 pm #10
    ReMark
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    CPU:
    Intel i7-960 Quad-core 3.20GHz 8MB cache
    RAM:
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    Graphics:
    nVidia Quadro 4000, 2GB GDDR5
    Primary Storage:
    150GB Velocipraptor 10,000 rpm
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    Dell P24LLH - 24" wide screen LCD
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    Default

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    For ease of installation your AutoCAD software should be the 64-bit version to match that of your operating system (64-bit). You never did mention which OS you're running? Windows what? XP or 7? Home Edition, Business, Pro or Ultimate?
    "I have only come here seeking knowledge. Things they wouldn't teach me of in college." The Police

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