crashes others computers after emailing dwg

[pneal231]

yes, purged the drawing.

[Patrick Hughes]

Regarding the drawings after return e-mailing them, you might want to ask your customers if it is their habit to opening the drawing directly from the e-mail or if they save to disk and open. I'm old school and have formed a habit of always opening from a saved to disk file having never trusting an e-mailed copy to work properly due to the e-mail/temporary file mechanism.

Regarding the file size explosion could that be related to some kind of layer filter settings?

[pneal231]

I emailed both clients asking them weather or not they saved the file first,if they have an LT/Full version, and also if they have performed all recent updates on their respected version.

[ReMark]

Gadz. Now we're responding to the same question in two different threads. Where's my Excedrin! LoL

[pneal231]

originally i posted in this thread and realized it would not be the most appropriate place for the question so i posted it elsewhere. My bad.

http://www.cadtutor.net/forum/showth...r-emailing-dwg

[pneal231]

I asked the clients these questions and this is what they replied with.

1. Is the file being opened directly from the email or saved and then opened? No, saved to desktop first.
2. Are all of the AutoCAD updates/service packs installed on the recipients computer? Yes, AutoCad 2010 has all recent service packs installed.
3. Are they using an LT or FULL version of AutoCAD? Full Version

[ReMark]

One of your clients could open the returned file using DWG TrueView. Ask them to back save it one version then try to open the new file with their own version of AutoCAD. What happens?

[Dadgad]

yes, purged the drawing.

Welcome to the forum.
SLW210 is suggesting using the "-PURGE" command which can only be entered at the commandline.
The leading HYPHEN makes the command more powerful than the regular PURGE command.
It is capable of purging the numerous REGAPPS which will have been added by 2013.

Having just run it on an old drawing, you can see from this commandline history all the things it will remove.

Command: -PURGE
Enter type of unused objects to purge
[Blocks/Dimstyles/Groups/LAyers/LTypes/MAterials/MUltileaderstyles/Plotstyles/SH
apes/textSTyles/Mlinestyles/Tablestyles/Visualstyles/Regapps/Zero-length
geometry/Empty text objects/All]: r
Enter name(s) to purge <*>:
Verify each name to be purged? [Yes/No] <Y>: n
Deleting registered application "ACAD_DSTYLE_DIM_EXT1_LINETYPE".
Deleting registered application "ACAD_DSTYLE_DIM_EXT2_LINETYPE".
Deleting registered application "ACAD_DSTYLE_DIM_LINETYPE".
Deleting registered application "ACAD_DSTYLE_DIMARC_LENGTH_SYMBOL".
Deleting registered application "ACAD_DSTYLE_DIMEXT_ENABLED".
Deleting registered application "ACAD_DSTYLE_DIMEXT_LENGTH".
Deleting registered application "ACAD_DSTYLE_DIMTEXT_FILL".
Deleting registered application "ACAD_EXEMPT_FROM_CAD_STANDARDS".
Deleting registered application "ACAD_MLEADERVER".
Deleting registered application "AcadAnnotative".
Deleting registered application "ACCURENDER3".
Deleting registered application "AcDbAttr".
Deleting registered application "ADE".
Deleting registered application "AME_SOLVIEW".
Deleting registered application "GENIUS_GENBH_13".
Deleting registered application "GENIUS_GENOREF_13".
Deleting registered application "MR_ACAD".
Deleting registered application "ProSteel3d_Sp".
Deleting registered application "RAK".
Deleting registered application "REVIT".
20 registered applications deleted.
Command:
-PURGE
Enter type of unused objects to purge
[Blocks/Dimstyles/Groups/LAyers/LTypes/MAterials/MUltileaderstyles/Plotstyles/SH
apes/textSTyles/Mlinestyles/Tablestyles/Visualstyles/Regapps/Zero-length
geometry/Empty text objects/All]: a
Regenerating layout.
Regenerating model.
1 zero-length geometric object deleted.
Enter name(s) to purge <*>:
Verify each name to be purged? [Yes/No] <Y>: n
No unreferenced blocks found.
No unreferenced layers found.
No unreferenced linetypes found.
No unreferenced text styles found.
No unreferenced shape files found.
Deleting dimension style "Standard".
1 dimension style deleted.
No unreferenced mlinestyles found.
No unreferenced plotstyles found.
No unreferenced table styles found.
No unreferenced materials found.
No unreferenced visual styles found.
No unreferenced multileader styles found.
No unreferenced groups found.
Command:
Command:
Command: _qsave
Command: AUDIT
Fix any errors detected? [Yes/No] <N>: y
Auditing Header
Auditing Tables
Auditing Entities Pass 1
Pass 1 600 objects auditedAcDbMText(1AB86) was repaired.
AcDbMText(1AB87) was repaired.
Pass 1 2800 objects audited
Auditing Entities Pass 2
Pass 2 2800 objects audited
Auditing Blocks
81 Blocks audited
Total errors found 2 fixed 2
Erased 0 objects
Command: Specify opposite corner or [Fence/WPolygon/CPolygon]:
Command:
Command:
Command: _qsave

[ReMark]

Ask one of your clients to run the simple exercise I mentioned in my previous post. If it still crashes their computer then I might ask you to email me a sample drawing so I can test it on AutoCAD 2010 myself.

Are any of these clients in China by any chance or do they exchange drawings with any firms located in China?

[pneal231]

Just heard back from a client. After trying both methods listed ubove, they still are reporting that it crashes.
('-purge') command & (backsaving from trueview)