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saaraharas

a software problem has caused Autocad to slose unexpectedly.

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saaraharas

hello,

I used to have autocad 2013 and then it crashed and then I uninstalled it and kept installing 2015 ..facing the same problem I unistalled all of the software and all the files that are autocad related and installed 2017 and stil I faced the same problem.

2015 and 2017 are student versions

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saaraharas

IT would be awesome if anyone could help out.... and I just wanted to add that softwares aren't my strong suit..so It would be awesome if you could be detailed about any given solutions...

thank you sooooo much

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welldriller

Hi Saaraharas

Have you tried turning off your firewall and virus protection and then down load the program?

 

DO NOT FORGET TO TURN EVERY THING BACK ON WHEN YOU ARE DONE

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Cad64

Have you tried turning off your firewall and virus protection and then down load the program?

 

DO NOT FORGET TO TURN EVERY THING BACK ON WHEN YOU ARE DONE

 

Actually, leave the virus protection off until after you install the program, then turn it back on. Also, disable the Windows UAC. These things can interfere with proper software installation by blocking necessary files from being installed.

Installation Instructions: https://knowledge.autodesk.com/customer-service/download-install/download/prepare-system

 

But before you install, since you have unsuccessfully installed 3 different versions of Autocad, I would recommend you do a clean uninstall and get rid of all Autodesk files.

Clean Uninstall Instructions: https://knowledge.autodesk.com/customer-service/download-install/remove-products/clean-uninstall

 

All of this is under the assumption that your computer meets or exceeds the minimum system requirements necessary to run the versions of Autocad that you're trying to install?

System Requirements: https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/System-requirements-for-AutoCAD.html

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saaraharas

Hello,

yes I have tried that... and I have uninstalled it completely and then installed it again...

I did find the solution though and that is uninstalling .NET FRAMEWORK completely and then I download it again from this link :

https://www.microsoft.com/net/download/framework

and it worked ... so I would recommend that as well...

Thank you so much for your suggestions

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