jim78b Posted February 21, 2019 Share Posted February 21, 2019 why if i want see online help commands and click or search for a command the help doon't work?! https://ibb.co/prgMcgm Quote Link to comment Share on other sites More sharing options...
ReMark Posted February 21, 2019 Share Posted February 21, 2019 Have you tried searching the Autodesk Knowledge Network re: AutoCAD Mechanical 2013 Product Help? Quote Link to comment Share on other sites More sharing options...
jim78b Posted February 21, 2019 Author Share Posted February 21, 2019 if i search in firefox ok! but not in autocad Quote Link to comment Share on other sites More sharing options...
ReMark Posted February 21, 2019 Share Posted February 21, 2019 So you can find AutoCAD Mechanical Help online but when you are offline you can't. Is that what you are saying? Some companies prefer their employees not to connect to the Internet for any reason thus the CAD operators must use a local version of the Help file. Quote Link to comment Share on other sites More sharing options...
jim78b Posted February 21, 2019 Author Share Posted February 21, 2019 (edited) No explain strong I always Connect to internet but like in the image of i click on a command letter or search in the left Bar...No result found. Edited February 21, 2019 by jim78b Quote Link to comment Share on other sites More sharing options...
ReMark Posted February 21, 2019 Share Posted February 21, 2019 (edited) Try this. https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Cannot-access-Help-menu-in-AutoCAD-based-product.html Or this... https://forums.autodesk.com/t5/autocad-mechanical-forum/download-help-file-cant-find-it/td-p/4380268 Edited February 21, 2019 by ReMark Quote Link to comment Share on other sites More sharing options...
jim78b Posted February 22, 2019 Author Share Posted February 22, 2019 ok i see that the folder is empty but the other in autocad2013/help is full and the other folder in autocad mech 2013 mechanical /help is full Quote Link to comment Share on other sites More sharing options...
Cad64 Posted February 22, 2019 Share Posted February 22, 2019 Maybe this will help: https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-access-online-or-offline-help-in-AutoCAD.html Quote Link to comment Share on other sites More sharing options...
jim78b Posted February 22, 2019 Author Share Posted February 22, 2019 (edited) thanks is already checked! normal help work if i pass over a command and press f1 acad explain the command function but only if i want see all list of commands not results. i saw even if you go online help and click on a letter it give me no results try it Edited February 22, 2019 by jim78b Quote Link to comment Share on other sites More sharing options...
Cad64 Posted February 22, 2019 Share Posted February 22, 2019 8 hours ago, jim78b said: i saw even if you go online help and click on a letter it give me no results try it I did try it and mine works fine. I don't know why yours doesn't work? I can only guess that either you don't have the Help files installed or your file path isn't configured correctly. Did you try all the things mentioned in the links that were provided? Quote Link to comment Share on other sites More sharing options...
jim78b Posted February 23, 2019 Author Share Posted February 23, 2019 (edited) Ok of you have the help files installed i believe that the help work .you are telling me to install help files ?i thought to see online help working . i try change the address of help file but nothing i think because i need install offline help Edited February 23, 2019 by jim78b Quote Link to comment Share on other sites More sharing options...
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