muzicman82 Posted June 8, 2011 Share Posted June 8, 2011 Hello all, I am running Windows 7 x64 SP1. I previously had AutoCAD 2011 x64 installed, but uninstalled it to upgrade to 2012. Installation completed successfully, but on the very first launch, I see the status on the splash screen read "Initializing...", then "Loading plugins... acmgd.dll". After that I see an AutoCAD Error Report. The Detail page says "Unhandled Exception" and nothing else. Digging around everything seems to point to .NET Framework. I have since uninstalled all .NET versions and installed v4. I also ran the Cleanup Utility from Microsoft in between. After that was done, I uninstalled and installed AutoCAD again, but I still get the same thing. I tried manually adding REPORTERROR = 0 to the registry, but then I get no error dialog and the program just disappears when it crashes. This is before I see ANY of the problem itself. I also exported nearly all Autodesk registry branches from a working workstation to this and same thing. I tried coping several folders as well. I imagine this very well could be a .NET issue, but how the heck do I make it happy? I can't tell if this is a case of too new of a version or what. After all of the above troubleshooting, I did a CLEAN INSTALL of Windows 7 x64. After I got all of my drivers and such back up, I installed AutoCAD 2012. On first run, it worked. Thank God. Then, I went back and installed all of my other programs that I need on this machine, including Microsoft Office 2010 and Adobe Creative Suite CS5. There's also a bunch of other software as well. Now, I'm back to where I started, with it not working. For now I'm just going to have to go back to 2011 to get work done. Hopefully that much works. If not, maybe I'll try to find my r11 for DOS disks. =/ EDIT: Now I can't get AutoCAD 2011 to work. Same problem, although I don't get any errors. It just closes before it even launches. I'm hoping someone has some ideas, otherwise I'm going to have to go and clean install again and test launch it before/after every program I install... which sucks because there are a lot. Quote Link to comment Share on other sites More sharing options...
CADTutor Posted June 8, 2011 Share Posted June 8, 2011 When AutoCAD is uninstalled, not everything is removed from the system. Registry settings, for example, remain in place. This useful article describes all the things you should do to completely remove Autodesk products from your system. Bit late now, I know, but it's worth pointing out that you can run different versions of AutoCAD side-by-side on the same PC. I always install a new version alongside the old one in order to make a graceful transition; that way I can always drop back to the previous one if necessary. Only when I'm happy with the new version do I uninstall the old. Quote Link to comment Share on other sites More sharing options...
muzicman82 Posted June 8, 2011 Author Share Posted June 8, 2011 So, the question becomes... should I install AutoCAD first and hope it doesn't break as I install other things, or install everything else first and then install AutoCAD last? Quote Link to comment Share on other sites More sharing options...
CADTutor Posted June 8, 2011 Share Posted June 8, 2011 I would do a clean uninstall of Autodesk products as per the article above, then install all your other software, finally do a clean install of AutoCAD. If the problem persists, you have a logical sequence that you can relay to Autodesk and/or your reseller. Quote Link to comment Share on other sites More sharing options...
muzicman82 Posted June 8, 2011 Author Share Posted June 8, 2011 Ok, I followed the article and cleanly uninstalled all Autodesk products. Then I tried installing 2012, and I'm getting the same thing. I'm going to restore an image I made right before I installed 2012 the first time and go from there. Besides the crash dump, does AutoCAD record an error log anywhere? I don't see this crash anywhere in the Event Viewer and I'm trying to get some more data about the crash. Quote Link to comment Share on other sites More sharing options...
Marklsr Posted June 10, 2011 Share Posted June 10, 2011 Do you have different profiles that you use to log on with? I had the same problem. I have AutoCAD Mechanical 2009 and I found if I logged in under Autocad "Vanilla" I could simply change the profile back to Mechanical. Quote Link to comment Share on other sites More sharing options...
muzicman82 Posted June 10, 2011 Author Share Posted June 10, 2011 Nope. I think I am good to go. I went back to the backup I made right before I installed 2012. This time I launched AutoCAD before/after every program I installed. I also made backups along the way JIC. All seems good now. It bothers me that the problem was not easily repairable without a clean install. Quote Link to comment Share on other sites More sharing options...
ReMark Posted June 10, 2011 Share Posted June 10, 2011 Once the Registry gets hosed its tough to recover without a clean uninstall/install. Quote Link to comment Share on other sites More sharing options...
f700es Posted December 21, 2011 Share Posted December 21, 2011 OK my Acad is doing the exact same thing. Get this, when I uninstall the video card Acad works. When I reinstall the drivers AutoCAD does not work. About to set up a complete OS reinstall. Quote Link to comment Share on other sites More sharing options...
ReMark Posted December 21, 2011 Share Posted December 21, 2011 Maybe you need to roll back the drivers not replace them. Quote Link to comment Share on other sites More sharing options...
f700es Posted December 21, 2011 Share Posted December 21, 2011 Tried that too Quote Link to comment Share on other sites More sharing options...
ReMark Posted December 21, 2011 Share Posted December 21, 2011 No RESTORE point you can use to resurrect the system the way it was prior to the start of the problem? Quote Link to comment Share on other sites More sharing options...
f700es Posted December 22, 2011 Share Posted December 22, 2011 Nope, I am going to try a few things but it might be a blessing in disguise. My system came with Win7 Ultimate but we had to down grade to Vista for some compatibility issues. Might move back to 7 because of this. Quote Link to comment Share on other sites More sharing options...
ReMark Posted December 22, 2011 Share Posted December 22, 2011 I much prefer Win7 or Vista. I have Vista Business edition on my laptop and Win7 Pro on my office work station. My personal CAD computer has Win7 Ultimate on it. Quote Link to comment Share on other sites More sharing options...
f700es Posted December 22, 2011 Share Posted December 22, 2011 I have 7 at home and I prefer it as well. Quote Link to comment Share on other sites More sharing options...
f700es Posted December 23, 2011 Share Posted December 23, 2011 Well I did have a restore point and that did not help. I replaced video cards and that did not help either. D@mn!!! Quote Link to comment Share on other sites More sharing options...
ReMark Posted December 23, 2011 Share Posted December 23, 2011 The Terminator says it is time to give your OS the boot. Hasta la vista VISTA! Quote Link to comment Share on other sites More sharing options...
f700es Posted December 23, 2011 Share Posted December 23, 2011 Backing up files as we speak Quote Link to comment Share on other sites More sharing options...
Dadgad Posted December 23, 2011 Share Posted December 23, 2011 Vista is the pits, so slow. Every time you want to boot the computer it is like you have asked a bunch of total strangers, with no common language, to do something really difficult together. Windows 7 is so much better, I am going to make the switch to Ultimate on Monday. Quote Link to comment Share on other sites More sharing options...
f700es Posted December 31, 2011 Share Posted December 31, 2011 I believe you both but I had Vista on my old 3.0 Ghz P4 box for a while and it was pretty quick. Less than 60 sec from boot to desktop. My new Win7 box is da bomb though Quote Link to comment Share on other sites More sharing options...
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