Linestypes and custom fonts not loading correctly

[pwned555]

One of our Autocad Map 3D 2011 users is having the problem that custom fonts aren't automatically loading anymore, and when they use a command that draws a line with a custom linetype it is always drawn as continuous. This is a recent problem and the fonts used to load automatically as well as the linetypes drawn correctly. It isn't a problem with the linetypes not being loaded in the drawing because after using the custom command they are able to go to the layer and change the linetype to the correct one fixing the problem.

Any help would be appreciated, thanks.

[ReMark]

Could it be that the "path" to these custom linetypes and fonts was inadvertently changed?