C3D 2010 won't uninstall

[chulse]

HELP! please

Due to corporate IT changes (beyond my control), my domain and profile have been completely re-worked. After that, C3D would not run - gave me an "application error".

I tried a repair and get the same errors, but now the installer won't even run. If I run the setup from the original disk, it says it's already installed and won't let me re-install. I tried (perhaps a stupid move...) removing all the files and registry entries manually but it still thinks the software id already installed.

Can anyone tell me what registry entries or other bits I may have missed that are making the installer think it's still installed?

 

Thanks

 

(this is on XP Pro, SP3)

[ReMark]

Jeez, I hope you created a Restore point before you began this exercise in futility. Manually removing files and Registry entries is not a recommended procedure. You did create that Restore point right? If you didn't at least check to see if Windows created one recently (prior to software snafu) and set your system back to that date.

 

Assuming you can get back to the beginning you could try loading the program "flat". This requires copying the contents of the CD or DVD to your hard drive and installing the program from there.

[chulse]

I did back up the registry...

 

I cant go back, though due to the larger system changes from IT.

The ACAD.EXE file became corrupt somehow I think...

[ReMark]

Ouch! This is being done on a work computer? Yeeeeowwww!

 

Well why not go for broke and do a flat install? At this point what do you have to lose? You may end up having to wipe the hard drive anyway.

[chulse]

ok, can you explain "flat install" a bit more?

How does it differ than the usual way?

[ReMark]

A regular installation requires the CD or DVD to be in the corresponding drive. When C3D goes looking for files it knows to look at that particular location (your CDROM or DVD drive).

 

In a flat install when C3D goes looking for files it will be looking in a folder you have created on the hard drive itself. One benefit is the installation should go faster.

 

Create a temp folder for all the files and call it C3D_Install. You can decide what to do with it after you have successfully completed the task of installing the program.

[chulse]

Could that overcome the "Civil 3D is already installed" issue?

 

...I'm having a bad week...

[ReMark]

Could that overcome the "Civil 3D is already installed" issue?

 

...I'm having a bad week...

 

That's a darn good question. My initial response would be "no". I don't understand how this message could be showing up if you manually uninstalled the bulk of the program.

 

But what the heck give it a try. At this point, what do you have to lose?

[chulse]

Well, I managed to get it after cleaning the registry MANUALLY!.

Tense to say the least, but I was able to get it re-installed.

As for the flat install: Since the software comes on 2 DVDs it had trouble finding files when I did this. I was able to manually move the needed files to the correct location to complete the install, but overall, I do not think I will do this again...

[ReMark]

You say you got the program re-installed yet you complain about the process by which you had to do it? You're lucky you didn't have to wipe the drive and reload everything from scratch. You're only complaint should be with the failed initial installation. However, since we don't know exactly what happened there is little that can be done or said about it now. Next time create a Restore point prior to loading any new software and consider it a lesson learned the hard way. Now smile and get back to work.

[chulse]

You say you got the program re-installed yet you complain about the process by which you had to do it? You're lucky you didn't have to wipe the drive and reload everything from scratch. You're only complaint should be with the failed initial installation. However, since we don't know exactly what happened there is little that can be done or said about it now. Next time create a Restore point prior to loading any new software and consider it a lesson learned the hard way. Now smile and get back to work.

 

Nice...

This was due to IT completely re-doing my profile. The original install worked fine before that.

I am glad I didn't need to start ALL over

Chalk this up to a learning experience

[stadtfeld]

Failed to load C:\Program Files\Setup\en-us\SetupRes.dll

 

Failed to load SetupRes.dll

 

Failed to loadC:\Users\COMPUTERNAME\AppData\Local\TempAIEE0.tmp\en-us\SetupRes.dll

 

Failed to load SetupRes.dll

 

*This messages pops-up after another whenever I'm trying to uninstall my ACad 2010*

 

Please respond T___T

I have the same problem.. I downloaded ACad 2010 via torrent, the time it was 100% complete I installed it knowing it still needs to be seeded. I'm kinda expecting it not to run due to some missing files and I'm right (stupid me) and I'm trying to uninstall it right away and BOOM! "Failed to load".. I can't remove it and also did what chulse did, tried to remove it from the regedit, still, can't re-install it. The 1st thing that bumps in my mind is to use system recovery it but there's no certain date&time that will remove the ACad. I mean the recovery point will not remove the ACad even if I restore it. Im using Windows7 and the System recovery here isn't like in the Windows XP that you can restore it even a year gap. So please help me guys, I just don't want to reformat my laptop and install everything all over again..

[ReMark]

Any Restore Point that is prior to the installation of AutoCAD should restore your computer to its original state. Or didn't you create any Restore Points to begin with?

 

And you went through the Windows Add/Remove software option and this did not work either right?

Edited September 7, 2010 by ReMark

[Cad64]

I downloaded ACad 2010 via torrent

 

We do not condone the use of illegal software and will not assist you in getting it loaded.