Nvidia fx 380 with inventor 2012

[Bill Tillman]

I've just started using Inventor Pro 2012 on a machine which I built for running AutoCAD 2011. I get excellent results with AutoCAD but while running Inventor I've had at least four occassions where Inventor just quit and I got the option to send an error message on to MS/AD. But more than that I've encountered the condition shown in the attached jpg file. The top shows what I'm working with and the bottom shows what happens to the image when I try to move or rotate the view. Most of the time just ending the sketch will bring everything back to normal. But sometimes it doesn't and I have to exit Inventor and restart.

 

The graphics card I have is approved by AutoDesk for AutoCAD that much I'm sure of because I checked it out before I bought it. Yes, I could have spent more on a higher end card but the graphics with this card are more than satisfactory for my needs.

[Lazer]

Try options>hardware click diagnostic for a report on the graphic card, you can also tick software graphics, this may help?

[Bill Tillman]

I ran the diagnostics and much to my chagrin...

 

This Direct3D graphics driver is Microsoft WHQL certified

Graphics Hardware Description:

LogMeIn, Inc. Quadro FX 380

AIRViz Device Manager \ VirtualDeviceDx11

Feature Level 4_1

Performance Mode

Hardware Renderer

Graphics driver file 7.1.542.0 is version 7.1.542.0

Current optimization settings are not known

The display is using 32-bit color

 

Inventor Version:

Build: 160, Release: 2012 RTM - Date: Tue 03/01/2011

64-Bit Edition - 8192.00 GB

 

Loaded Inventor Add-Ins:

Routed Systems: Tube & Pipe

Inventor Fusion Change Manager

Fusion Freeform Edit Launcher

Mold Design

Inventor Studio

Design Accelerator

Frame Generator

BIM Exchange

Routed Systems: Cable & Harness

Drag & Drop Interoperability

Simulation: Stress Analysis

 

System Information:

Operating System: 64-bit Microsoft Windows 7 Ultimate (Build 7600)

Language: English

System Manufacturer: Intel

System Model: Thurley

BIOS: BIOS Date: 10/09/09 16:34:12 Ver: 08.00.15

Processor: Intel® Core™ i7 CPU 920 @ 2.67GHz (1 processor, 4 cores, Hyperthreading enabled)

System Memory: 11.991 GB RAM

 

Graphics Device Information:

Renderer: HAL

Manufacturer: LogMeIn, Inc.

Chip Type: Quadro FX 380

DAC Type: Integrated RAMDAC

Graphics HW Memory: 601 MB

Display Mode: 1600 x 900 (32 bit) (60 Hz)

Graphics driver file: 7.1.542.0

Driver file version: 7.1.542.0

Driver Date: 22 May 2006 0:00:00 UTC (Coordinated Universal Time)

 

Direct3D Graphics Device Information:

Adapter Description: NVIDIA Quadro FX 380

Vendor ID string: 0x000010de

Device ID string: 0x00000658

VendorID: 10de

DeviceID: 658

SubSystemID: 63b10de

Revision: a1

 

Direct3D 10 / DXGI System Information:

Dedicated Video Memory: 232 MB

Dedicated System Memory: 0 MB

Shared System Memory: 3.500 GB

 

DxDiag System Information:

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)

Language: English (Regional Setting: English)

System Manufacturer: Intel

System Model: Thurley

BIOS: BIOS Date: 10/09/09 16:34:12 Ver: 08.00.15

Processor: Intel® Core™ i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz

System Memory: 12280MB RAM

Page File: 3171MB used, 21385MB available

DirectX Version: DirectX 11

DxDiag Version: 6.01.7600.16385

 

DxDiag Graphics Device Information:

DirectX Version: 10.0

DDI Version: 10

DDI Version Number: a

DxDiag WHQL Level: 0

Driver Signed Valid: True

Driver Signed: True

Manufacturer: NVIDIA

Chip Type: Quadro FX 380

DAC Type: Integrated RAMDAC

Revision:

Graphics HW Memory: 3815 MB

Display Mode: 1600 x 900 (32 bit) (60Hz)

Graphics driver file: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver file version: 8.17.0012.6570

Driver Date: 12/23/2010 06:08:45

WHQL Level: 1

 

Inventor Options Information:

Options = 0x00000000

Warning Options = 0x00000000

 

Graphics driver log information:

 

 

Not long ago I had to do some remote Desktop Sharing on this computer and I installed software from LogMeIn.com. They have an excellent program for this but unfortunately they also seemed to have replaced the graphics driver I installed with this card, with their own...or at least it appears that way. I'm going to have to investigate this further. This reminds me of the old Windows 3.1 days when we went through DLL Hell because every hardware and/or software manufacturer wanted to install their own libraries and drivers which often caused conflicts with other programs.

[SLW210]

It would be nice if the good old Microsoft folks would include a check box for certain drivers and specifications that you could check to prevent this sort of thing. Better yet' date=' once you have it all configured the way you want it for what you do most of the time, make these "changes" temporary, lasting only for the duration of the session that needed the change. Then put it back the way it was automatically. I am no programmer, but that would be a real improvement if someone could figure out how to do it.[/quote']

 

 

It is called a "restore point".

[Cad64]

I don't think that would work very well. What if you have to run two, or more, programs at the same time, but they all require different drivers?

[Bill Tillman]

Here is what I found out. LogMeIn definitely confessed to doing so, but the tech I spoke with was very knowlegeable about it....that's something I'm not used to. I'm no graphics card driver guru so I will try to explain what he said carefully. LogMeIn did install an alternative driver for this card. And it is supposed to turn over control of the card when it's done back to the original driver. But it apparently doesn't do that because even when I don't have LogMeIn running, the diagnostics in Inventor show the LogMeIn driver reporting back to the inquiry. The tech did tell me if the problem persists, just call them and they will help me to remove the driver and run strictly with the one that I installed with the card.

 

So far it's not been an insurmountable problem. When the screen whacks out, it usually comes back by exiting the sketch mode and then coming back into it. A few times I have had to stop and restart Inventor and to date I have not lost any work. But I will continue to research this and try and resolve it.

 

Now, to comment on the two applications running at the same time. Hell yes, this will be happening. I work mainly from home right now doing freelance stuff...in other words I'm unemployed for the moment. But the few clients I have done work for in the last few weeks are not exactly the greatest at understanding drawings so being able to share my desktop with them and allow them to see the drawings while we talk on the phone, being able to point right to the areas in question, etc...this is what I am doing so yes, I run the two applications simultaneously often.

[Jack_O'neill]

Here is what I found out. LogMeIn definitely confessed to doing so, but the tech I spoke with was very knowlegeable about it....that's something I'm not used to. I'm no graphics card driver guru so I will try to explain what he said carefully. LogMeIn did install an alternative driver for this card. And it is supposed to turn over control of the card when it's done back to the original driver. But it apparently doesn't do that because even when I don't have LogMeIn running, the diagnostics in Inventor show the LogMeIn driver reporting back to the inquiry. The tech did tell me if the problem persists, just call them and they will help me to remove the driver and run strictly with the one that I installed with the card.

 

So far it's not been an insurmountable problem. When the screen whacks out, it usually comes back by exiting the sketch mode and then coming back into it. A few times I have had to stop and restart Inventor and to date I have not lost any work. But I will continue to research this and try and resolve it.

 

Now, to comment on the two applications running at the same time. Hell yes, this will be happening. I work mainly from home right now doing freelance stuff...in other words I'm unemployed for the moment. But the few clients I have done work for in the last few weeks are not exactly the greatest at understanding drawings so being able to share my desktop with them and allow them to see the drawings while we talk on the phone, being able to point right to the areas in question, etc...this is what I am doing so yes, I run the two applications simultaneously often.

 

Ok, that's great. In the post where you discovered the problem, you said

Not long ago I had to do some remote Desktop Sharing on this computer and I installed software from LogMeIn.com.

That made me think it was something you did once.

 

Have a great day.