paul1966 Posted October 17, 2011 Posted October 17, 2011 i have just done a job for a client, i used a drawing as an xref and over layed my work, i bound the xref and plotted a pdf that was ok, i emailed the dwg to the client and they say they cannot see the xref in paper space just my pipe work, if they switch to model the xref and pipe work are there. if i open up the file i emailed them the drawing is ok in paper space. never had this happen before, i was thinking of asking them to do a regen in paper space to see if the xref appears, other than that i am stumped, any other ideas? Quote
Jack_O'neill Posted October 17, 2011 Posted October 17, 2011 Were there any proxy objects in the xref? It won't bind if there are. Did you use "etransmit" to send the file? If not, you might try it. Sure makes it easy to include everything. Quote
eldon Posted October 17, 2011 Posted October 17, 2011 What version of AutoCAD do your clients have? Do they have to use DWG TrueView to convert? Quote
paul1966 Posted October 17, 2011 Author Posted October 17, 2011 the xref is definitely bound as the client can see it in model space but not in paper, i have opened the file on two separate pc's and it displays fine on both, the client is using 2010 i use 2010 but save to 2007. might try and wblock the whole drawing into a new file and see if that works. Quote
paul1966 Posted October 17, 2011 Author Posted October 17, 2011 jack as you are still online would you mind if i emailed you the dwg file to see if it opens ok at your end? if so drop me your email address via pm. Quote
Squirltech Posted October 17, 2011 Posted October 17, 2011 Are the XREF layers FROZE in the current VIEWPORT? Quote
Jack_O'neill Posted October 17, 2011 Posted October 17, 2011 jack as you are still online would you mind if i emailed you the dwg file to see if it opens ok at your end? if so drop me your email address via pm. sure paul, no problem. look for pm in a minute. Sorry, I was off in the other room doing something and forgot I was logged on here Quote
Jack_O'neill Posted October 17, 2011 Posted October 17, 2011 The xref is there in paper space, but you need to put in a big sheet size and make your viewport small enough to fit on the paper. What's happening is that the lines in the xref are gray, and so is the background in the area bigger than the paper. It's there, you just can't see it because it's the same color as the background. --edit-- you could change the color of the lines in the xref to something besides gray too, that might be easier. Quote
paul1966 Posted October 17, 2011 Author Posted October 17, 2011 thanks jack, looking in the page set up manager the paper size is A4, is that causing the problem? just can't figure out why it is appearing ok on my screen Quote
paul1966 Posted October 17, 2011 Author Posted October 17, 2011 in answer to my own post i had display paper background turned off in my settings. all sorted, thanks for your help jack. Quote
Jack_O'neill Posted October 17, 2011 Posted October 17, 2011 in answer to my own post i had display paper background turned off in my settings. all sorted, thanks for your help jack. I think it defaults to "on" for most installations. I never bothered to turn it off. Glad I could help. Have a good day. Quote
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