Error code 2738_Unable to install Map 3D 2013

[Jest]

I am trying to install Autocad MAP 3D 2013 on my computer (windows 7, 32 bit). Somwhere in the midle procedure I get the message that instalation failed and then new message "Error code 2738" and instalation stops. Can somebody help me solved that problem?

[ReMark]

Do you have full admin rights?

 

Did you turn off the UAC during installation?

 

Did you disable your anti-virus program during installation?

[Jest]

I am logged as Admin with full rights, UAC turned off and antivirus disabled (Norton IS), and still same problem. I got this message:

 

"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738."

 

I dont think that is something wrong with installation package.... i tried to intall software on other computer and it works fine...

[ReMark]

When I have had similar problems before I push the panic button I try loading the program "flat". What I mean by this is I create a folder on my hard drive (let's call it Map3DInstall) and copy all files and folders off the installation media and into this folder. I find and run the .EXE file that begins the installation process and if prompted for the location of the files I point to this folder. I've used the method twice, most recently with a stubborn 2013 install on my work computer and each time I was successful. You might want to consider this option only after visiting the AutoDesk website and searching on "code 2738" or just "2738" and read what others have experienced and the suggestions made.

[SLW210]

Autodesk will be of little help with this, it is a MS Windows issue.

 

See if THIS helps.