seiz Posted October 24, 2012 Share Posted October 24, 2012 I just updated my computer with the latest and greatest parts and was excited to open Revit 2013 and try it out. I installed it last night and tried to open it. The splash screen appears for a second and then closes. On the first try, a yellow triangle with an exclamation popped up, it hasn't happened since. I fixed the registry with MS fix it, uninstalled it, and reinstalled it. That didn't fix it. I read that it was not compatible with hyperthreading 8 core CPUs. I don't think this is the issue, because I do not have a 8 core CPU. I have a i7 3.5 Quad Core with Hyperthreading, 16 gigs RAM, 1 gig Graphics Card, and a Solid State Drive. Event Log: Faulting application name: Revit.exe, version: 2013.0.2012.221, time stamp: 0x4f445896 Faulting module name: mfc100u.dll, version: 10.0.40219.325, time stamp: 0x4df2cfdb Exception code: 0xc0000005 Fault offset: 0x00000000001b3f41 Faulting process id: 0x11e0 Faulting application start time: 0x01cdb194db40dce8 Faulting application path: C:\Program Files\Autodesk\Revit 2013\Program\Revit.exe Faulting module path: C:\Windows\system32\mfc100u.dll Report Id: 1b0c40b3-1d88-11e2-ab86-3085a99594fb Please help!! Thanks Quote Link to comment Share on other sites More sharing options...
seiz Posted October 24, 2012 Author Share Posted October 24, 2012 I just updated my computer with the latest and greatest parts and was excited to open Revit 2013 and try it out. I installed it last night and tried to open it. The splash screen appears for a second and then closes. On the first try, a yellow triangle with an exclamation popped up, it hasn't happened since. I fixed the registry with MS fix it, uninstalled it, and reinstalled it. That didn't fix it. I read that it was not compatible with hyperthreading 8 core CPUs. I don't think this is the issue, because I do not have a 8 core CPU. I have a i7 3.5 Quad Core with Hyperthreading, 16 gigs RAM, 1 gig Graphics Card, and a Solid State Drive. Event Log: Faulting application name: Revit.exe, version: 2013.0.2012.221, time stamp: 0x4f445896 Faulting module name: mfc100u.dll, version: 10.0.40219.325, time stamp: 0x4df2cfdb Exception code: 0xc0000005 Fault offset: 0x00000000001b3f41 Faulting process id: 0x11e0 Faulting application start time: 0x01cdb194db40dce8 Faulting application path: C:\Program Files\Autodesk\Revit 2013\Program\Revit.exe Faulting module path: C:\Windows\system32\mfc100u.dll Report Id: 1b0c40b3-1d88-11e2-ab86-3085a99594fb Please help!! Thanks Quote Link to comment Share on other sites More sharing options...
Tyke Posted October 24, 2012 Share Posted October 24, 2012 Do you have this problem with both Revit and AutoCAD? Because in the Revit Forum you posted the same problem but for Revit and here you have posted it for AutoCAD Please do not double post your threads and only post in the relavent Forum. One of the Mods will no doubt clean this up. Quote Link to comment Share on other sites More sharing options...
RobDraw Posted October 24, 2012 Share Posted October 24, 2012 Sounds like an installation problem. What is the source of the installation files? Quote Link to comment Share on other sites More sharing options...
seiz Posted October 24, 2012 Author Share Posted October 24, 2012 I downloaded directly from AutoDesk's website. I have tried most of the solutions you can find on the internet, but none work. I gave up trying to figure it out last night, and downloaded 2012 and it works.. Still no 2013 Quote Link to comment Share on other sites More sharing options...
RobDraw Posted October 24, 2012 Share Posted October 24, 2012 I think the sevice pack for AC2013 has not been fixed yet. Personally, I'd stick with 2012 until it is fixed. Quote Link to comment Share on other sites More sharing options...
seiz Posted October 24, 2012 Author Share Posted October 24, 2012 Is this for all Autodesk 2013 Products? I was thinking about buying 2013 3D Max today. Quote Link to comment Share on other sites More sharing options...
RobDraw Posted October 24, 2012 Share Posted October 24, 2012 No, this issue would not affect any other software directly but a little research to find out if there are any issues, wouldn't hurt. Since this is happening to you over a couple programs, it may be a local problem and not with the software. Quote Link to comment Share on other sites More sharing options...
seiz Posted October 24, 2012 Author Share Posted October 24, 2012 Ok good. I have done a few hours of research and uninstalled/installed the .NET files. I also deleted the registry issues and installed the programs again. The only thing I haven't done is reformat my hard drive. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
Lee Roy Posted October 24, 2012 Share Posted October 24, 2012 I've never heard of Revit having any issues with any number of cores. Quite the contrary, I've read that the more you give it the better it runs. Sounds like an installation issue to me as well. Uninstall and then install it from the original media. If your installation was downloaded from Autodesk's website, re-download the install files (only if you don't have the original media) and try again. Quote Link to comment Share on other sites More sharing options...
Cad64 Posted October 24, 2012 Share Posted October 24, 2012 I have merged your two threads and moved them to the "Bugs, Error Messages & Quirks" section. In the future, please only post your question once. Quote Link to comment Share on other sites More sharing options...
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