njpls Posted July 13, 2015 Share Posted July 13, 2015 "Application has stopped working" Problem signature: Problem Event Name: APPCRASH Application Name: acad.exe Application Version: 26.0.210.0 Application Timestamp: 541144df Fault Module Name: StackHash_e085 Fault Module Version: 6.1.7601.18798 Fault Module Timestamp: 5507b864 Exception Code: c0000374 Exception Offset: 00000000000bf922 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: e085 Additional Information 2: e0857009faa64a044d2f7989d8bafae5 Additional Information 3: 5c62 Additional Information 4: 5c629f84bea110bd592be651f0530294 Sent it off to Autocad, guess I wait and see what they say. Any ideas here? Quote Link to comment Share on other sites More sharing options...
SLW210 Posted July 13, 2015 Share Posted July 13, 2015 What plotter? Can you plot to PDF? Quote Link to comment Share on other sites More sharing options...
njpls Posted July 13, 2015 Author Share Posted July 13, 2015 HP Designjet T1100. I get the error message immediately upon picking the plot option. The plot box never appears. No problems in older versions of Acad and this just started today in Civil 3D. Quote Link to comment Share on other sites More sharing options...
njpls Posted July 13, 2015 Author Share Posted July 13, 2015 I made no changes to my system or network, I also work alone so no outside involvement by someone else. It affects all Civil 3D drawings. I can saveas a previous version, open in older software and plot with no issues. I think Acad.exe is at fault. Just a gut feeling, but I bet Autodesk says reload. Quote Link to comment Share on other sites More sharing options...
Dana W Posted July 13, 2015 Share Posted July 13, 2015 Seems like it is missing some program instructions (dll file) and going off into uncharted RAM territory. Try the Control Panel Repair utility, under Programs and Features > change/uninstall. There will be a repair choice. Have your original install media handy, although it usually works without asking for it. It could have been busted by anything from Windows Update, to a lightening strike in the neighborhood. Quote Link to comment Share on other sites More sharing options...
njpls Posted July 14, 2015 Author Share Posted July 14, 2015 Good call Dana, it worked. I just noticed it also showed a install date of June 9, 2015, odd since it was installed back in October with everything else. No matter, thank you. Quote Link to comment Share on other sites More sharing options...
Dana W Posted July 14, 2015 Share Posted July 14, 2015 Good call Dana, it worked. I just noticed it also showed a install date of June 9, 2015, odd since it was installed back in October with everything else. No matter, thank you.Outstanding. Glad it worked. Yeah, the install date gets pushed by the repair sometimes, depending on which parts get re-written or overwritten. No clue why. Quote Link to comment Share on other sites More sharing options...
njpls Posted July 14, 2015 Author Share Posted July 14, 2015 Almost, it's baaaaaaaaaaaack. Did the fix again and re-booted. I noticed the default printer in the plot box is now to PDF, hmmmm, it also gave me the same error message when I picked the HPT1100 plotter as device..... Just tried again, got to the plot box, PDF Writer, Switched to HP, Bang Quote Link to comment Share on other sites More sharing options...
njpls Posted July 14, 2015 Author Share Posted July 14, 2015 Looks like it was the printer driver, just reinstalled/updated driver and I have a print going now. We shall see. Quote Link to comment Share on other sites More sharing options...
Dana W Posted July 14, 2015 Share Posted July 14, 2015 Hmmmmmmm, OK then. Looks like the repair was not necessary after all. Anyway, looks good from here. Quote Link to comment Share on other sites More sharing options...
SLW210 Posted July 14, 2015 Share Posted July 14, 2015 See if this helps, though seems like you already narrowed it to the driver. http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCAD-crashes-when-plotting-to-HP-printers.html Quote Link to comment Share on other sites More sharing options...
njpls Posted July 15, 2015 Author Share Posted July 15, 2015 See if this helps, though seems like you already narrowed it to the driver. http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCAD-crashes-when-plotting-to-HP-printers.html Thank you. Interesting reading, I'm going to check today to make sure I have the latest driver, I don't have to worry about PS either. Quote Link to comment Share on other sites More sharing options...
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