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garlei
1st Oct 2010, 09:59 am
I'm trying to move my autocad program onto a new computer. I looked this up and I found the use of importing and exporting the files. But the thing is I can't do anything with the autocad on my new one at all. When I click on my Setup file to Install, it pops out a saying "You cannot install this product on the current operating system."

So, how can I even do the Exporting feature?

Or are there other ways??

ReMark
1st Oct 2010, 11:08 am
Do you have a 32bit version of AutoCAD on a 64bit OS by any chance?

And just how did you "move" AutoCAD to your new computer?

garlei
1st Oct 2010, 11:15 am
yes I think my new computer is 64bit OS, and Im using 32bit auto-cad.. does that make a difference?
It works fine on my old laptop but I don't know what OS that one was..

I just put the file into a portable hard drive to move it.. is there better way? Thanks
I actually tried installing again from the autodesk, but it happened the same..

ReMark
1st Oct 2010, 11:36 am
Yes...it does make a difference.

What OS are you using on the new computer?

The recommended procedure is to install on the new computer not move.

Tiger
1st Oct 2010, 12:35 pm
Well, like your error message says, you can't do it. You need AutoCAD 64bit for Windows 64bit. Sometimes the errormessage is correct.

ReMark
1st Oct 2010, 01:25 pm
And sometimes the error message, although correct, may give you the wrong impression.

There might be a way around this. Please respond to my original question regarding what OS you are using.

f700es
1st Oct 2010, 01:25 pm
Well your info says AutoCAD 2011, did you use the download version or the DVD version?

ReMark
1st Oct 2010, 01:33 pm
I suspect he may have downloaded the software. If he used the DVD doesn't it have both versions on it?

garlei
1st Oct 2010, 08:13 pm
Its 64 bit OS on my new computer..

I downloaded the version from Autodesk. So should I go ahead and download 64bit AutoCad?

Thanks guys

ReMark
1st Oct 2010, 08:33 pm
For ease of installation your AutoCAD software should be the 64-bit version to match that of your operating system (64-bit). You never did mention which OS you're running? Windows what? XP or 7? Home Edition, Business, Pro or Ultimate?

garlei
1st Oct 2010, 08:44 pm
Sorry, it's a Windows 7 Home Premium

ReMark
1st Oct 2010, 08:57 pm
For future reference re: running 32bit apps on a 64bit computer. From Microsoft:

"WOW64 is the x86 emulator that allows 32-bit Windows-based applications to run seamlessly on 64-bit Windows."

I'd still recommend downloading and installing 64bit AutoCAD 2011.

Addendum:

I'm running Win7 Ultimate (64-bit). There is a folder under Program Files (x86) > Windows > SysWOW64. I believe this for is included with every version of Windows 7. I'd suggest that anyone attempting to run 32-bit software on a 64-bit Win7 computer first read up on the implementation of the x86 emulator. For insurance purposes, I'd also suggest creating a Restore Point prior to installing the emulator too. Better safe than sorry, right?

garlei
1st Oct 2010, 09:04 pm
hmm, ok Thanks! I will try that and see

ReMark
1st Oct 2010, 09:07 pm
If you have any old 16bit apps then you are totally out of luck attempting to run them on a 64bit system. Again from Microsoft:

"Note that 64-bit Windows does not support running 16-bit Windows-based applications. The primary reason is that handles have 32 significant bits on 64-bit Windows. Therefore, handles cannot be truncated and passed to 16-bit applications without loss of data. Attempts to launch 16-bit applications fail with the following error: ERROR_BAD_EXE_FORMAT."

JD Mather
1st Oct 2010, 10:43 pm
hmm, ok Thanks! I will try that and see

Why? Download the 64-bit version for your OS.