keren84 Posted May 27, 2010 Share Posted May 27, 2010 I use AutoCAD 2011 for few weeks now. After a few days ago it became unstable, the program start to "hang" at startup. The status bar, on the bottom of the AutoCAD window, "hang" on 39%. The OS (Windows 7) state that there is no responding from the program. I read all the forums I found on this issue, among them was an article published by Autodesk support, ID: TS1076266 from 2007-Oct-29, its about "Program appears to freeze or hang during startup". This article is for AutoCAD 2008 but it looks the same on 2011. I have tried every solution I saw on the forums and on this article, like "un-checking for publisher's certificate revocation", re-install, repair etc… How can I solve this problem? There is no way to open the AutoCAD at all. I will be grateful for any help regarding this matter. My PC spec. is: Windows 7 x64 ultimate AutoCad 2011 x64 GPU – fx 1800 CPU – i7-960 RAM – 6Gb Thank you in advanced Keren Quote Link to comment Share on other sites More sharing options...
Old Timer Posted September 22, 2010 Share Posted September 22, 2010 Hi Keren I have the same problem , same specs How did you finally solve your problem ? Quote Link to comment Share on other sites More sharing options...
ReMark Posted September 22, 2010 Share Posted September 22, 2010 The post you are responding to is over a year old and the person who posted never returned to CT and posted anything else again as evidenced by the post count of "1". I don't think keren84 is going to respond any time soon. I hope you have a lot of patience. I suggest you start your own new thread and provide all your pertinent details. By the way, your computer details say Windows Vista while Keren's list Windows 7. I'm assuming there are some other differences too. Quote Link to comment Share on other sites More sharing options...
rcalandria Posted December 17, 2010 Share Posted December 17, 2010 Hi Remark, our Client have the same issue.. we are a reseller in the Philippines. i wonder if there is a solid solution that solved this issue.. I've been thru different treads & workaround in Autodesk website but still no luck.. these are the Log infos in the Log File. 2812 2010/12/16 08:09:34 Reason=Fatal error 2812 2010/12/16 08:09:34 ComputerName=KDTW137 2812 2010/12/16 08:09:34 OS=5.1.2600.Service Pack 3 2812 2010/12/16 08:09:34 File=AdlmIntLicense.cpp,Line=1004 2812 2010/12/16 08:09:34 VendorID=10 [CASCADE] 2812 2010/12/16 08:09:34 VendorError=6 [Error reading decrypted information] 4052 2010/12/16 08:38:29 Reason=Fatal error 4052 2010/12/16 08:38:29 ComputerName=KDTW137 4052 2010/12/16 08:38:29 OS=5.1.2600.Service Pack 3 4052 2010/12/16 08:38:29 File=AdlmIntLicense.cpp,Line=1004 4052 2010/12/16 08:38:29 VendorID=10 [CASCADE] 4052 2010/12/16 08:38:29 VendorError=6 [Error reading decrypted information] 112 2010/12/16 09:02:11 Reason=Fatal error 112 2010/12/16 09:02:11 ComputerName=KDTW137 112 2010/12/16 09:02:11 OS=5.1.2600.Service Pack 3 112 2010/12/16 09:02:11 File=AdlmIntLicense.cpp,Line=1004 112 2010/12/16 09:02:11 VendorID=10 [CASCADE] 112 2010/12/16 09:02:11 VendorError=6 [Error reading decrypted information] 2004 2010/12/16 09:07:05 Reason=Fatal error 2004 2010/12/16 09:07:05 ComputerName=KDTW137 2004 2010/12/16 09:07:05 OS=5.1.2600.Service Pack 3 2004 2010/12/16 09:07:05 File=AdlmIntLicense.cpp,Line=1004 2004 2010/12/16 09:07:05 VendorID=10 [CASCADE] 2004 2010/12/16 09:07:05 VendorError=6 [Error reading decrypted information] i has been 1 week of punishing research, looking for solution in this issue, but until now, no luck.. if there is anyone who has same issue & has solved it.. we would really appreciate if it will be shared to us.. thank you! Quote Link to comment Share on other sites More sharing options...
ReMark Posted December 17, 2010 Share Posted December 17, 2010 Absolutely no luck in finding a solution? It may be time to wipe the drive and start over then as much as I hate to say it. Quote Link to comment Share on other sites More sharing options...
ReMark Posted December 17, 2010 Share Posted December 17, 2010 Have you tried disabling your antivirus program? So this client has never successfully opened AutoCAD not even once? Quote Link to comment Share on other sites More sharing options...
rcalandria Posted February 17, 2011 Share Posted February 17, 2011 they have used AutoCAD for a week and then this error occurs.. we are now working on its hardware and will try to evaluate if this maybe the cause of the hang-ups.. i'm praying that we can solve it by this procedure. because its been punishing us for almost a month.. i'll update you if we solve it.. Quote Link to comment Share on other sites More sharing options...
f700es Posted February 17, 2011 Share Posted February 17, 2011 Look for the WSCommCntr2.exe in the Windows Task Manager. Mine was doing this and killing this process seemed to fix it for me. Acad 2011 and Win Vista here Quote Link to comment Share on other sites More sharing options...
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