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I work in IT support at a large college, since upgrading to AutoCAD 2015 we have been having a problem with borrowed licences not working. Everything worked fine under AutoCAD 2013. A standard user can log onto a college laptop OK and launch AutoCAD 2015, they can follow the normal procedure (Help > About > Product Information > Borrow Licence) and get a message that the licence has been successfully borrowed, when the user tries launching AutoCAD 2015 away from the network they get the message that a licence cannot be found. When I log onto the same laptop with an admin account and borrow a licence, AutoCAD 2015 launches ok when off the network (WiFi disabled), so there must be a file/folder permissions issue that is blocking regular users from accessing the encrypted/borrowed licence file. Could someone please let me know where the file is stored, so I can try changing the folder permissions to rectify this. We are running AutoCAD 64bit on a Windows 7 64bit environment which is attached to a domain. Thanks in anticipation...
I have 4 workstations with borrowed C3D licenses. Last weekend our computer network was upgraded with a new server and a new domain. The workstations now can not access C3D! The borrowed licenses were not returned to the server before the workstation profiles were updatedl; how can I move the borrowed licenses from the old profiles to the new profiles? Or can I access the old profile licenses? These workstations can not connect to the license server at this time.