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bartk1

Section plane not working well

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bartk1

No I didnt run repair yet. - sorry for late reaction

I'm subscriber and I get my installation from subscription center. Company is located in Holland.

I will make new installation on my laptop at home today. ( compleate new system without loading any externall setup files and I will let you know how it went .

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ReMark

If your company is on Subscription then you can receive help directly from AutoDesk. It usually takes no more than 48 hours after initially contacting them to get something other than an automated response.

 

In my opinion the problem appears to be unique to your company and does not necessarily mean there is a problem with AutoCAD Architecture per se. I wouldn't go looking to blame AutoDesk but you can still seek their help.

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bartk1

Im not blaming anyone I was just looking for some solution :) I've already submited help request and we will see what will happend. If you say that its unique for us than we maybe made something wrong.

I will let you know how it went.

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Your options at this point are limited to...

 

1. Do a REPAIR of the installation.

 

2. Do a REINSTALL (without an uninstall first)

 

3. Do a complete UNINSTALL, then a system cleanup (per AutoDesk instructions), followed by a REINSTALL

 

4. Wait for a reply from AutoDesk

 

Your choice. Good luck.

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bartk1

Ok, so last evening i tried section plane on a new system with new clean installation . . . same result section plane is stops working after when you save drawing while section plane is on.

 

I'm now waitnig for Autodesk to come up with solution... as soon I will get it I will post it here.

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Was this using Architecture 2014?

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bartk1

Yes that was architecture 2014

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As I thought. I still haven't found anyone else reporting a similar problem. Maybe not enough early adopters of the program or users just aren't utilizing the SECTIONPLANE command? No way to tell.

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bartk1

Well so Im first :) I will see what Autodesk will say about it maybe they will have some hotfix for that

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