Hyperlinks Make AutoCAD Crash

[CalebH]

AutoCAD 2014 LT is the software I am working on.

Dell M4500, 4gigs ram, and a 2.67GHz i5 processor are my hardware.

 

I know it's a long shot, as this problem is rather vague, but figured I'd post a question in case someone else has already had this problem. So, on to the problem...

Whenever I attempt to do anything concerning a hyperlink, creating or editing, it causes AutoCAD to go into thinking mode, then it comes back as not responding, and will sit there for hours. If a document already has a hyperlink in it, I can click on it, and access the hyperlink without problems, but that is it. Kind of at a loss here on what to do. Any advice?

[ReMark]

Most likely an issue regarding the path. You working off a network?

[CalebH]

Most likely an issue regarding the path. You working off a network?

 

Yes, I am. I'm trying to link objects within the document, not trying to link to the internet though. I've tried it in many different documents, with the same results.

[CalebH]

My company recently starting using a fairly strict group policy, might that have anything to do with it?

[ReMark]

Within what document? Yes, I realize you are not trying to link to the Internet, thus the reason I asked about being connected to a (company) network. Is AutoCAD Electrical a network version or standalone version?

[CalebH]

My apologies, I was unsure of how hyperlinks are commonly used in AutoCAD and assumed you thought I was talking of linking to a webpage. Also, I am unsure of your question about AutoCAD Electrical, and also unsure of how it pertains to this.

 

I'm having trouble attaching the file, but will continue to try.

[CalebH]

[attachment=36826:name]

 

I believe the file I am trying to hyperlink in is too large too upload, but hyperlinks won't work in this one either.

BR-144 ICE Drawing.dwg

[ReMark]

Please post the FULL path of the misfiring hyperlink.

 

Unfortunately I have a meeting to go to. I will check on this thread tomorrow morning.

[CalebH]

There is no misfiring hyperlink, I am simply unable to create hyperlinks at all. A colleague of mine inserted several hyperlinks into the drawing (that I am unable to upload) on his own computer as a test and they work fine, but when I attempt to edit them on mine, it does not work.

 

No worries mate, I do believe I have found a solution over at the AutoDesk Forums. Will post back here when I confirm.

[CalebH]

Well I'm not sure that I found a solution, but I have found a workaround for now. Check the link below for the details.

 

http://forums.autodesk.com/t5/CAD-Managers/HYPERLINK-command-Hangs/td-p/3897745

[ReMark]

If your colleague can do it then there is nothing wrong with the network or with AutoCAD. It's YOUR computer setup that is somehow messed up. Have your IT department take a look.

[CalebH]

If your colleague can do it then there is nothing wrong with the network or with AutoCAD. It's YOUR computer setup that is somehow messed up. Have your IT department take a look.

 

By "his own computer," I also meant, at his own home, on no network.

 

The problem lies within the directory that AutoCAD goes to look for possible links if I'm understanding what I've read correctly. On some servers based on the name of that registry, AutoCAD gets confused, and gets stuck in an endless loop looking for the end folder, subsequently causing the crash. For now, disconnecting from the server works as a workaround, and when I have some more time, I'll look into putting in the right registry.

 

Thanks for all your replies ReMark! Out of curiosity, are you also John Connor over on cadforum.cz?

[ReMark]

I still believe it is the way you are defining the path. Can you post a full copy of it? We have hyperlinks in our P&IDs that open spreadsheets and the drawing and the spreadsheets are on our company intranet and accessed via a DWG viewing program called Cadwizz.

 

John Connor? Never heard of him.

[CalebH]

Under what settings do you find the path?

[ReMark]

Click on the hyperlinked block. Now go check your Properties palette. Do you see where it says Hyperlink under the heading General? Click on the Edit Hyperlink icon on the far right.

 

I find it strange that you know about hyperlinks but don't know how to access their paths. What would you do if it had to be changed?

[CalebH]

Click on the hyperlinked block. Now go check your Properties palette. Do you see where it says Hyperlink under the heading General? Click on the Edit Hyperlink icon on the far right.

 

I find it strange that you know about hyperlinks but don't know how to access their paths. What would you do if it had to be changed?

 

Mate, you're clearly not understanding what I am saying. The problem does not lie within a hyperlink, the problem is creating hyperlinks. As soon as I launch the HYPERLINK command, or EDITHYPERLINK command the program crashes, rendering it impossible to get the path. Your question had me confused because I thought you understood that, and so I thought you were talking about some other sort of master path to do with hyperlinks that I had not encountered yet.

[ReMark]

Do a REPAIR and see if that fixes your hyperlink problem.

[CalebH]

Do a REPAIR and see if that fixes your hyperlink problem.

 

REPAIR comes back as an unknown command. I am using LT. I've read about a different set of commands you can load, but have not done that yet. Is this one of them?

[Dana W]

REPAIR comes back as an unknown command. I am using LT. I've read about a different set of commands you can load, but have not done that yet. Is this one of them?

No, that is Repair, on the Add or Remove programs page in Windows Control Panel. To do that, you may need either your IT department or the install disk.

[ReMark]

The REPAIR option should be available to you via the Control Panel > Programs and Features.