edoll Posted August 26, 2014 Share Posted August 26, 2014 Hello all, Every time I open my AutoCAD Program I get a little notification in the upper right saying "AutoCAD LT ® 2013 64bit Service Pack 2 Update" and there is a link to "Update" - or "Install" Now and I click it. An internet explorer window pops up and the screen remains white and a tiny bar along the bottom of the internet browser says "Internet Explorer restricted this webpage from running scripts or ActiveX controls" and there is a button that says "Allow Access" which, when I click it, does nothing. I noticed the web address in the browser is a file path pointing to "LiveUpdateFrame.htm" under C:\Users\xxxxxxx\AppData\Local\Autodesk, Inc\AutoCAD LT\R19.0.55.0.0\LiveUpdateFrame.htm. What is going on here? Why would AutoCAD say there is a service pack ready and not allow me to go through with it? Any ideas would be greatly appreciated! Quote Link to comment Share on other sites More sharing options...
ReMark Posted August 26, 2014 Share Posted August 26, 2014 You may need to add the website to the Windows "Trusted Site" list. Quote Link to comment Share on other sites More sharing options...
edoll Posted August 26, 2014 Author Share Posted August 26, 2014 I just tried adding the web address that the service pack 2 pulls up in Internet Explorer to the "trusted sites" list. Doesn't help any...what is weird is that the "Web address" is not a typical "http://...." it pointing to that .htm file on my computer. I can access the htm file and I can double click it and even when I open it in different browsers it just continues to pull up a blank page... Quote Link to comment Share on other sites More sharing options...
rkent Posted August 26, 2014 Share Posted August 26, 2014 Sounds like you need to clear the temp internet files on your browsers, maybe check your %temp% folder as well. Quote Link to comment Share on other sites More sharing options...
ReMark Posted August 26, 2014 Share Posted August 26, 2014 Then bypass the "auto" option altogether and download it directly from here to your desktop or your Downloads folder then install it. http://knowledge.autodesk.com/support/autocad-lt/downloads/caas/downloads/content/autocad-lt-2013-service-pack-2.html Quote Link to comment Share on other sites More sharing options...
edoll Posted August 26, 2014 Author Share Posted August 26, 2014 Thanks ReMark, the update through the link you provided worked fine. I didn't bother to go there because I typically try to resolve issues where they occur...but i guess I can let that one go. Quote Link to comment Share on other sites More sharing options...
ReMark Posted August 26, 2014 Share Posted August 26, 2014 You should take rkent's advice while you're at it too. You are entirely welcomed. Quote Link to comment Share on other sites More sharing options...
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