hman Posted August 12, 2012 Share Posted August 12, 2012 my Acad 2000 program has somehow lost the ability to print. When I select my printer I get a series of error messages that says #1(system printer must be installed in order to connect to this device) #2 (this plotter configuration cannot be used. Either the device cannot be found, the driver cannot be found, or the driver has a problem. The none device has been substituted). My system printer works for all other applications, and has worked on Acad in the past. I have attempted to use the Plotter Manager to no avail. Any suggestions appreciated. Thank you hman Quote Link to comment Share on other sites More sharing options...
jammie Posted August 12, 2012 Share Posted August 12, 2012 Hi hman, Is it a network printer or local to your machine? What type of printer are you using? What OS are you running? Quote Link to comment Share on other sites More sharing options...
hman Posted August 12, 2012 Author Share Posted August 12, 2012 Hello Jammie-- this printer is local to my machine. I am using a Cannon iP100 Series. computer operating system Windows XP Professional version 2002. I know that the DWG files are fine because I can export to another computer and print them without any problem. this printer configuration problem is exclusive to my system. I did use this computer and printer without problem for a year or more, before it got itself glitched. any help appreciated, thank you, hman Quote Link to comment Share on other sites More sharing options...
jammie Posted August 13, 2012 Share Posted August 13, 2012 I'd say its a printer driver compatability issue between AutoCAD and the Cannon iP100 printer. When did the issue start? Have you updated your printer driver recently? I notice that the current printer driver for the ip100 is v2.17 on the cannon website, is this what you are using? Quote Link to comment Share on other sites More sharing options...
ReMark Posted August 13, 2012 Share Posted August 13, 2012 Have you tried uninstalling the printer then reinstalling it? Quote Link to comment Share on other sites More sharing options...
hman Posted August 13, 2012 Author Share Posted August 13, 2012 Hello Jammie-- I did re-install and update driver a couple of months ago, but just to be on the safe side I followed your advice and deleted, than reinstalled the printer a couple of minutes ago. No dice. the same problem. This problem started over a year ago. i uploaded something from the web for a project that I was working on, and i remember it caused me to do something with my print manager. I wasn't able to print again after that. I have actually uninstalled acad from my system, and reinstalled but have not been able to get rid of this glitch. I really do not think that it is a acad/printer problem. My Acad print menu does not see any of the normal windows print options. It should see several options just like my system files show, but it only shows stuff that the print manager put in all of which are .pc3 files. I don't know what this means, but they all give me the same error message. Thank you for the help. hman Quote Link to comment Share on other sites More sharing options...
rkent Posted August 13, 2012 Share Posted August 13, 2012 Go to Options, Files, Printer Support File Path, and finally Printer Configuration Search Path. What does it show? Now in Windows drill down to that folder, are your printers / plotters .pc3 files located there? If not then you need to change that in Options, Files, ... to the correct path. Quote Link to comment Share on other sites More sharing options...
hman Posted August 13, 2012 Author Share Posted August 13, 2012 hello rkent-- I went to the 'options menu' and drilled down through all paths as you have suggested. all path and directions seem to be in order. it points me to acad2000/ plotter and my printer is listed there. however I get the same error message as before. Telling me that a windows printer must be installed in order to use this device. Quote Link to comment Share on other sites More sharing options...
rkent Posted August 13, 2012 Share Posted August 13, 2012 I would go into windows and re-do adding the printer. Then go into AutoCAD and re-do adding that printer to a .pc3. I seem to remember having to do that in the past and had no idea why it needed to be done, just a corrupt file I suppose. Quote Link to comment Share on other sites More sharing options...
hman Posted August 13, 2012 Author Share Posted August 13, 2012 hello rkent-- I did the uninstall/reinstall in both the windows printer, then on acad. I actually did this three times today. No dice. same error message. I can still forward dwg file to another computer and print just fine, just cannot print from this computer. Quote Link to comment Share on other sites More sharing options...
hman Posted August 13, 2012 Author Share Posted August 13, 2012 hello rkent-- Is there such a thing as the acad print manager file being corrupt. Can i get another of these files and overwrite, or replace? Just grasping at straws. I have been living with this problem for a long time Quote Link to comment Share on other sites More sharing options...
rkent Posted August 13, 2012 Share Posted August 13, 2012 Post another screen shot of your plot dialog with the error message not on top. It looks like you may have plot to file checked somewhere as even though you have the Canon selected it is showing a DWF plotter and plotting to a file with .dwf extension. Quote Link to comment Share on other sites More sharing options...
hman Posted August 14, 2012 Author Share Posted August 14, 2012 hello rkent.. you are correct. it is trying to plot to a .dwf extention I have never seen that extension. How do I change it back to .dwg? Quote Link to comment Share on other sites More sharing options...
rkent Posted August 14, 2012 Share Posted August 14, 2012 I don't have 2004 here to check but there must be a setting in options to plot to .dwf for plots. Just a guess really, hopefully someone with 2004 can chime in. Also post at autodesk.com, they my have a 2004 section. Quote Link to comment Share on other sites More sharing options...
hman Posted August 14, 2012 Author Share Posted August 14, 2012 thanks rkent-- i will keep on plugging along with this. thanks for the help Quote Link to comment Share on other sites More sharing options...
Brock55X Posted August 15, 2012 Share Posted August 15, 2012 Superb information can be found on these kind of boards. Many thanks guys. Quote Link to comment Share on other sites More sharing options...
rkent Posted August 15, 2012 Share Posted August 15, 2012 hman, When you are setting the cannon for plotting in AutoCAD, somewhere in that setup is a "plot to file" or "plot to dwf" checkmark, watch in there for that and uncheck. Look for the Ports tab while in the .pc3 file. Quote Link to comment Share on other sites More sharing options...
hman Posted August 16, 2012 Author Share Posted August 16, 2012 hello rkent-- I will look for the canon set-up as you have suggested. When I have been in the set-up before, I know that it is messed up because it does not offer any ports for my canon printer. I cannot find anything to check or uncheck, but I will keep digging. Hopefully I will stumble on the correct page, and all will be well. Quote Link to comment Share on other sites More sharing options...
hman Posted August 16, 2012 Author Share Posted August 16, 2012 hello rkent-- I really think that the error comes before the canon printer install. I believe it is somewhere in the acad configuration, as my print menu does not show any network printer, this is not isolated to the cannon. please see printer screen shot attached. These are my printers on my other acad systems they would all be visible, but not on this computer. So I don't think this system is finding any of the windows system printers. Quote Link to comment Share on other sites More sharing options...
SLW210 Posted August 16, 2012 Share Posted August 16, 2012 See if THIS helps. Quote Link to comment Share on other sites More sharing options...
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