Acad11 won't close

[fle]

Having a problem trying to get acad11 to close.

I tried using the menu, toolbar, and command line to no avail.

SDI is set to 0.

 

Do I need to run the repair?

[SAFeSTeR]

Have you tried manually ending the process through windows task manager?

[ReMark]

Maybe AutoCAD locked up for some reason.

 

Are you working on a standalone workstation or are you connected to a network?

[fle]

My acad is not locked up and is otherwise fully functional.

 

The Windows task manager will end the program, and is the only way I can get out of acad.

[ReMark]

And this is the first time this has ever happened?

 

Have you shut down the computer entirely, rebooted, started AutoCAD, opened and then tried to close the same drawing?

[fle]

I just restarted and existed the program with no problem.

I should clarify that the problem occurs when acad has been running an hour or two.

[ReMark]

What are the specs on this awesome machine?

 

What programs are running in the background?

 

What OS are you using?

[SLW210]

Does a screensaver come on during this time?

[fle]

Intel dual core 3.30GHz

8gb Ram

64 Bit

Windows 7

 

No screensaver.

 

My autobackup is set to 5 minutes.

[ReMark]

Argh.

 

What programs are running in the background? MS Office? Anti-virus? Browser? Music app? Etc., etc., etc.?

 

Are you on a network or running standalone?

[fle]

The task manager applications shows acad11, inbox-ms outlook, Mozilla firefox browser. Norton AV is installed but its not scanning at the moment. This is standalone.

[ReMark]

Kill Outlook and your browser. Then kill Norton AV too. Then test.

 

Does this happen with any drawing or a specific drawing?

 

Do you have any/all service packs for 2011 installed?

[fle]

(oops-tried to send this before)

 

The task manager shows Mozilla Firefox, Acad11, and Inbox-MS Outlook. Norton AV is installed but not scanning at the moment. This is standalone.

[fle]

I'll turn off outlook and norton and try it out.

 

This happens with any drawing.

 

All service packs are installed.

 

Thanks, I'll let you know what happens. As I mentioned, its usually an hour or two before I notice it. I normally don't close acad til the end of the day, but I'll check it a lot more often.

[ReMark]

Are these 2D or 3D drawings?

 

What is a typical file size?

 

What graphics card are you using?

[fle]

These are mostly 3D. File size varies up to about 8mb.

 

The graphics card is ATI FirePro v4800.

[ReMark]

That is an entry level graphics card with about 1GB of videoRAM onboard isn't it?

 

Are you seeing any "out of memory" errors by any chance?

 

I'll be away from my desk shortly and may not get back to you for a couple of hours. There are a number of regular members that pop in and out of the forum throughout the day so if I am not here to help answer your questions (and pose many more of my own) someone else will surely see this thread and voice their opinion or offer a suggestion. Just hang in there. OK?

[fle]

Thank you ReMark-

 

Correct on the video card. There are no out of memory errors popping up. Actually, everything is running smoothly until I go to close a drawing. No problem saving my work.

[ReMark]

Have you tried changing profiles?

 

If it continues to happen or happens more often then you might consider do a Repair of your installation.

[fle]

I ran an installation repair this morning. I think I'll let this simmer for a few days and see if the problem reoccurs.

 

I'll repost next week with results. Of course, my computer behaved perfectly yesterday.

 

Thanks again.